Legal
Refund & Return Policy
Last updated: August 2026
We want you to be happy with your purchase. This policy explains how returns and refunds work for BioMaxFit orders.
1. Return Window
You may request a return within 30 days of receiving your order. Items must be in their original condition.
2. Eligible Items
Accessories, cases, and apparel must be unused and in original packaging. Supplements must be unopened and sealed for safety and hygiene reasons.
3. Non-Returnable Items
Opened supplement containers, clearance items, and gift cards are final sale and cannot be returned.
4. How to Initiate a Return
Email info@biomaxfit.com with your order number and the reason for the return. We will reply with return instructions and the return address. Please do not send items back before receiving instructions.
5. Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of delivery with a photo and your order number, and we will arrange a replacement or refund at no cost to you.
6. Refunds
Once we receive and inspect your return, we will issue a refund to your original payment method within 5–10 business days. Original shipping costs are non-refundable unless the return is due to our error.
7. Return Shipping
Return shipping is the customer’s responsibility unless the item was damaged, defective, or sent in error.
Questions about this policy? Email us at info@biomaxfit.com.